What TradeHand does for your business.
Every engagement is built around making ServiceTitan work the way your business actually needs it to.
Implementation
Launch ServiceTitan the right way, the first time.
Most companies go live in parity with their existing processes and wonder why nothing changed. TradeHand builds your setup around what ServiceTitan enables, not just what you did before.
- — Data import & migration (structured/clean exports)
- — Pricebook build
- — Core business setup & permissions architecture
- — Training plan and rollout strategy
Companies about to go live, or that went live in the last six months and it already feels wrong.
Optimization
Already on ServiceTitan but not getting what you paid for?
TradeHand audits your current setup, identifies where revenue is leaking, and fine-tunes the platform to maximize billable efficiency, dispatch performance, and margin protection.
- — Full setup audit
- — Dispatch board tuning
- — Pricebook cleanup
- — Revenue leakage diagnosis on T&M billing
- — Reporting and dashboard fixes
Teams that have been live six-plus months and know something's off but can't pinpoint what.
Training
Your software is only as good as the team using it.
Role-specific training for technicians, dispatchers, and CSRs — SOPs, recorded walkthroughs, and ongoing guidance so your team actually adopts the platform instead of working around it.
- — Role-specific training by position
- — SOPs & recorded walkthroughs
- — New hire onboarding materials
- — Ongoing adoption coaching
Teams with high turnover, or a platform that's underused because nobody was properly trained on it.
Managed Support
A long-term partner, not a one-time fix.
Ongoing retainer engagements where TradeHand functions as your dedicated ServiceTitan administrator and strategic account partner.
- — Weekly sync meetings
- — Ad-hoc working sessions via screen share
- — New hire and offboarding training
- — Feature rollout support
- — Quarterly business reviews
- — KPI reporting packages
- — SOPs and user lifecycle workflows per business unit
Companies that want an ongoing ServiceTitan administrator without hiring one full-time.
Center of Excellence
Built for PE platforms and multi-location operators.
A Center of Excellence is how high-performing organizations standardize ServiceTitan across multiple entities. TradeHand builds the playbook, governance structure, and training program so every location runs the same way and leadership gets the visibility it needs.
- — Governance structure & standardized playbook
- — Multi-location training program
- — Portfolio-wide reporting & visibility
- — Alignment across PE, Operations, HR, and Accounting stakeholders
PE-backed platforms and multi-location operators standardizing ServiceTitan across entities.
Ready to make ServiceTitan actually work for you?
Book a free discovery call. No pitch deck, no pressure — just a conversation about what's not working and what it would take to fix it.
Book a Discovery Call